Clarity Business IT Solutions can help companies with their technology support and development in a number of ways. We can be your IT consultant or your IT department. You choose the level at which you want to work with us. Either way, we won’t take up space at your building or on your payroll sheet.
Our approach to IT with clients is as simple and direct as possible. We want you to understand the what, why and how when it comes to our work. Educating our clients is an important part of what we do.
For support of your technology, Clarity can be your primary IT contact. Some examples of the functions we can perform for your company:
You can determine which items you would like us to address and whether you want them just done once or on an ongoing basis through Managed IT Services. Anything we do can is customized based on your need and budget.
Service Levels Provided by Clarity:
Day-to-Day (On-Call) Support
This is help as you need it to either address problems with your hardware or software, for maintenance or miscellaneous tasks. It can also be for IT consulting. Examples include an emergency IT situation, advice on a direction to take with an IT purchase, or regular maintenance and updates on select systems. This level of service is popular with companies who have an on-site IT person, but want a tier-2/tier-3 IT contact for a higher level support or for special IT projects.
Managed IT – Network & Servers
This is the first tier of our managed IT service, which provides proactive maintenance and monitoring of your network and servers. Throughout the month, we perform a large list of maintenance tasks to keep your servers and network running efficiently. Data from your servers is backed up. Any problems, minor to major are detected immediately and addressed quickly. This service addresses just servers and network equipment (routers, switches, and similar), not computers or other devices. There is a flat monthly rate that covers all support for your servers and network equipment.
Managed IT – Complete
Complete IT management: It covers every device and service that your company wishes to have managed, including computers, servers, network equipment, printers, smart phones, tablets, local software . On an ongoing basis, your systems receive maintenance, they are monitored for connectivity and trouble, and they are administered based on your organization’s needs. Updates and patches are applied to all devices, as they are released (this includes security updates). A great benefit of this level is that is provides on-call desktop support to fix computer problems. This is the most proactive approach to IT. It’s like having an IT department without the expensive payroll. There is one flat monthly rate for all support under this service level. Clients with this service level receive a discounted labor rate for any IT consulting and projects that go beyond support.
The Difference Between Us and Other IT Companies:
You are a business and you need your IT systems working properly or time and productivity is wasted. Therefore, we will not waste your time by putting you in touch with an inexperienced, uneducated technician. Your support will come from a seasoned and well-trained technician. Or in some cases, multiple technicians putting their minds together for a resolution. Either way, it’s costing you the same.
Clarity does not have a big expensive office with executives and payroll. We keep things small and run things intelligently. This is why we have the lowest pricing for business IT support and consulting in the industry, both locally and beyond.
Dedicated Point of Contact
Whether by phone or in person, you will receive independent attention with your IT issues. Your preferrred technician will be the one who provides you support. You can call, text, or email to get the support you need.
Local Support, All the Time
We don’t outsource any of our IT support. You won’t reach a call center at any point day or not. Your support is always provided by technicians located in the greater Sacramento area and nearby.
Read our Frequently Asked Questions to learn more about Clarity Business IT Solutions and our service model. You can also call us at (916) 913-9951.
General list of technology services we provide
- IT Support
On-call technical support services when you're in trouble
- Managed IT Services
Proactive management of your technology before trouble
- Data and Network Security
Ensuring your data and infrastructure are protected
- Cloud with Clarity
Local reliability for your internet-based tech services
- IT Consulting
Guidance for technology decisions for the present and future
- Computer and Digital Forensics
Investigative analysis of your technology for legal needs
- Website Design
Have a quality website makes a difference with people
- Internet Marketing
Your website being seen first in search results